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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All VIATTO products

The group "New Technologies" offers for review the products of the plant VIATTO: ice makers, dough mixers, blenders, industrial mixers, apparatuses, cutters, juicers, presses, marmites, freezers, refrigerators, chests, ovens, dough mixers, stoves, chambers, grills, pancakes, waffle makers, deep fryers
  • Plates, frying surfaces, pizza ovens VIATTO
    Plates, frying surfaces, pizza ovens
    SV250, SV120. EP-1T, etc.
  • Cutters, saws, meat grinders VIATTO
    Cutters, saws, meat grinders
    HR-9, HR-6, etc.
  • Tenderizers, syringes, presses VIATTO
    Tenderizers, syringes, presses
    ETS737, MTS737S, etc.
  • Machines for hot dogs, chocolate, popcorn VIATTO
    Machines for hot dogs, chocolate, popcorn
    CH5L, CH10L, etc.
  • Grills, toasters, electric frying pans VIATTO
    Grills, toasters, electric frying pans
    VCR-812, VHS-2.2, etc.
  • Mixers, blenders VIATTO
    Mixers, blenders
    HLB-7, B-7H, etc.
  • Coffee makers, coffee grinders VIATTO
    Coffee makers, coffee grinders
    JDW-1, VCG-150, etc.
  • Juicers, juice coolers VIATTO
    Juicers, juice coolers
    VJ-1000P, VCJ-180, etc.
  • Dough dividers, dough mixers, dough rollers VIATTO
    Dough dividers, dough mixers, dough rollers
    HS-20P, DH-20B, HS-50AP, etc.
  • Rice cookers, pasta cookers, marmites VIATTO
    Rice cookers, pasta cookers, marmites
    SQ-8195, SQ-8155, SQ-56, etc.
  • Showcases, lari, refrigerators VIATTO
    Showcases, lari, refrigerators
    RTR-130L-2, HW-2P, etc.
  • Cabinets and tables for kitchen freezers VIATTO
    Cabinets and tables for kitchen freezers
    WR96TS, SHK-N-UT, etc.
  • Ice makers, ice crushers VIATTO
    Ice makers, ice crushers
    ZB-15AP, ZB-50, etc.
  • Slicers, knives VIATTO
    Slicers, knives
    HBS-220B, HBS-250, etc.
  • Bread slicers, vegetable slicers VIATTO
    Bread slicers, vegetable slicers
    TR350, ACS-Q31, etc.
  • Drying for vegetables VIATTO
    Drying for vegetables
    FK-2, etc.
  • Tartlets, waffle irons VIATTO
    Tartlets, waffle irons
    HCB-2, VKD-6, etc.
  • Pancakes, fryers, cheburechnitsy VIATTO
    Pancakes, fryers, cheburechnitsy
    VI-JECM-1, EF-8L-B, EF-4L, etc.
  • Thermos flasks, electric boilers, heaters VIATTO
    Thermos flasks, electric boilers, heaters
    25l, 10l, 15l, etc.
  • Dispensers VIATTO
    Dispensers
    VJD-3, VJD-1, VJD-2, etc.
  • Chafing dishes and soup tureens VIATTO
    Chafing dishes and soup tureens
    VA-ECD07, VA-SB7000, etc.
  • Packers, sealers VIATTO
    Packers, sealers
    YJS606, YJS210, etc.
  • Dishwashers and glasswashers VIATTO
    Dishwashers and glasswashers
    FLB 350, FLP 500, etc.
  • Exhaust umbrellas VIATTO
    Exhaust umbrellas
    ZPVP-1000/1000/420-N-UT, etc.
  • Insecticidal lamps VIATTO
    Insecticidal lamps
    IK-GD-720, etc.
  • Tables, racks VIATTO
    Tables, racks
    SRO-3600-UT, SRO-31200-UT, etc.
  • Coasters, accessories, shelves VIATTO
    Coasters, accessories, shelves
    PKI-400-UT, PKI-1200-UT, etc.
  • Washing baths VIATTO
    Washing baths
    VSM-2/430-UT-E, etc.
  • Trolleys VIATTO
    Trolleys
    TS-2-N-UT, TG, TS-3-N-UT, etc.
  • Gastro capacities VIATTO
    Gastro capacities
    CD5P, SPFLH10, etc.
  • Tableware and kitchen equipment VIATTO
    Tableware and kitchen equipment
    MIR-61, MIR-103, etc.
  • Electrics, heaters, spare parts VIATTO
    Electrics, heaters, spare parts
    TM-800A, HBS-250, etc.

NEW TECHNOLOGIES GROUP

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